In general PAYMENTS ARE NON-REFUNDABLE AND THERE ARE NO REFUNDS OR CREDITS FOR PARTIALLY USED PERIODS. However, CO2Estates will consider refunding the fee paid for simulation of a building provided the refund is requested prior to any report and any other output being generated from that building and prior to running any simulation for that building.

Following the cancellation of any paid subscription, you will continue to have access to CO2Estates’ paid service through the end of your current billing cycle. At any time, and for any reason, we may provide a refund, discount, or other consideration to any or all of our subscribers (“credits”).

The amount and form of such credits, and the decision to provide them, are at CO2Estates’ sole and absolute discretion. The provision of credits in one instance does not entitle you to credits in the future for similar instances, nor does it obligate us to provide credits in the future, under any circumstances.